Information regarding coal sales at the storage facility can be obtained from Monday to Friday by contacting us:
Manager
- 62 / 734 92 88 ext. 111 or 114
Business hours Monday through Friday: 7:00 a.m. – 3:00 p.m.
Customer Service Department
- 603 271 667 – Magdalena
- 607 792 530 – Katarzyna
- 62 / 734 92 88 ext. 111 or 114
E-mail : zamowienieOstrow@czw.com.pl
Required documents, power of attorney templates
When starting cooperation, we ask our clients to submit the following documents (originals or certified copies):
- One-time power of attorney and GDPR – downloadable template DOWNLOAD
Terms and conditions of cooperation regarding the sale of coal from the Coal Storage Facility in Ostrów Wielkopolski
Documents available for download:
- Rules for selling coal to individual customers DOWNLOAD
- Rules for the sale of coal from the storage facility in Ostrów Wielkopolski DOWNLOAD
- Rules for handling complaints regarding coal from the CZW Węglozbyt S.A. storage facility DOWNLOAD
- Rules for handling complaints regarding coal from the CZW Węglozbyt S.A. storage facility, Appendix No. 1 DOWNLOAD
- Rules for handling complaints regarding coal from the CZW Węglozbyt S.A. storage facility, Appendix No. 2 DOWNLOAD